Looking for a Rock Star!
We are actively looking for an energetic candidate to fill an Office Manager position for a growing maid service in Round Rock, Texas. Experience running and growing a cleaning company is a must.

Position Summary
Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost control, employee retention, customer satisfaction and cleaning quality. Overall, this job title performs and/or monitors all day to day decisions within the Office Location.

Summary of Key Responsibilities

· Implementation and execution of The Complete Experience

· Embrace and adhere to company General Standards

· Understand completely all policies, procedures, standards, specifications, guidelines and training programs

· Oversee and administer all personnel decisions; including hiring, firing, disciplinary and motivational tasks.

· Directly involved in all training activities; including New Hire Orientation and field work inside a client’s home

· Provide high level customer service and oversee customer satisfaction throughout the Office Location

· Provide direct sales support via telephone, email and face to face interactions

· Provide scheduling and customer relations management (CRM) using company software package

· Report, distribute and monitor all Team Member compensation

· Collect, receive and deposit personal checks, cash and/or credit card payments

· Ensures quality control of all Team Members; including house cleanings and office functions

· Storage and organization of all Customer and Team Member records

· Monitor and manage cleaning equipment/supplies and office equipment/supplies

· Manage Information Technology (IT) infrastructure

· Provide on the ground marketing support involving direct contact with the local community

· Maintain and ensure office cleanliness

Job Requirements

· Must be 21 years of age or older

· Must be available for employment from 7:45 AM - 5:00 PM, Monday-Friday

· Must be able to communicate clearly, efficiently and have the ability to motivate a team

· Must have a neat, safe and well maintained automobile

· Must have basic knowledge of Excel

· Must possess basic math skills related to bank deposits and payroll management

· Must possess high school diploma or higher; College degree preferred

· Must be fun

· Must satisfactorily complete a nationwide criminal background check

Job Type: Full-time

Starting Salary: $30,000.00/year plus Potential Bonuses. Salary increases are available depending on store performance with no cap and can be explained in person.

Compensation: $40,000.00 - $45,000.00 per year

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At Two Maids, we search for creative ways to make life better and brighter. We cultivate an uplifting company culture, where every idea is heard, and every employee feels cared for and supported. We nurture and encourage our team, and everyone’s role, regardless of their position, is to serve our customers. We build strong relationships and give back to our communities. Everything we do, from cleaning homes to mentoring each member of our workforce, is designed to empower people and enrich lives. This approach and our heart to serve is what separates us from every other home cleaning company in the industry.

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