Operations Manager West Richardson

Operations Manager

Full Time • West Richardson
Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
Office/Operations Manager 

📍 11837 Judd Court, Dallas, TX, 75243
🕗 Monday – Friday, 7:30 AM – 5:00 PM
NO nights, weekends, or holidays!

Two Maids of Richardson, Highland Park, and Dallas is seeking an ambitious, energetic, and organized Office Manager with Residential Cleaning Experience. This hands-on leader will oversee daily operations, drive sales, support customer relationships, and step in to clean homes when necessary.

Key Responsibilities:

Office & Operations Management

  • Oversee day-to-day operations to ensure smooth business function

  • Handle customer service calls, sales inquiries, and inbound leads

  • Use Salesforce/CRM to manage customer interactions and track orders

  • Provide in-home estimates and follow up with leads (via phone, text, email)

  • Address and resolve customer complaints with professionalism

Team Management & Support

  • Manage hiring and onboarding of cleaning staff

  • Train, support, and motivate team members

  • Track team performance and report key metrics

  • Prepare cleaning supplies and step in for absent cleaners when needed

Sales & Marketing

  • Develop and maintain a strong sales pipeline

  • Execute outbound sales and local marketing strategies

  • Represent the company at local events to promote services

  • Maintain a neat, welcoming office reception area

Qualifications:

  • Fluent in English and Spanish (speaking, reading, writing)

  • High school diploma or GED

  • Must be 18+ and able to pass a background check

  • Valid driver's license, insurance, and reliable vehicle (some travel to client homes required)

  • Prior residential cleaning experience required

  • Strong communication and organizational skills

Perks & Benefits:

  • No nights, no weekends, no holidays

  • Hourly pay plus bonuses

  • Performance-based rewards (not seniority)

  • Flexible hours to support work-life balance

  • Mileage reimbursement

  • Quarterly team celebrations

  • Family-oriented and supportive company culture

  • Be part of a fast-growing national brand recognized by Inc. Magazine

Why Join Two Maids?

We’re not just a cleaning company—we’re a team that believes in giving back and growing together. As a proud partner of Cleaning for a Reason, we provide free cleanings for individuals undergoing cancer treatment. If you're looking for a career with purpose, growth, and team spirit, this is your opportunity.
Compensation: $40,000.00 - $55,000.00 per year




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Why Should You Join Us?

MON-FRI schedule
(No weekends)
Flexible hours
Opportunity for upwards growth
(Into jobs of increased responsibility/pay)
Two Maids is The Company That Cares
Family atmosphere / Team environment