Office Manager
Full Time • Two Maids - Rolling Meadows
We are growing and seeking an energetic, motivated, and professional Office Manager to help take our business to the next level. This role is central to our growth strategy—you will be entrusted with broad responsibility for running daily operations, developing the customer base, and ensuring our teams deliver exceptional service. The Office Manager will be empowered to make decisions, solve problems, and lead initiatives that directly impact the success of the business.
This is not just an “office job.” The right candidate will thrive in a dynamic environment, balancing customer service, team leadership, sales, marketing, and operational excellence. If you are reliable, hardworking, trustworthy, and ready to step into a role with significant responsibility and growth potential, we want to meet you.
Benefits:
- No nights, weekends, or holidays!
- Competitive hourly/salary pay (based on experience).
- Paid Time Off.
- Mileage reimbursement & bonus opportunities.
- Flexible work hours when business allows.
- Family-oriented work environment.
- Recognition and performance-based rewards.
Key Responsibilities:
Operations Leadership
- Oversee daily office and field operations to ensure smooth business performance.
- Execute all daily/weekly responsibilities per Two Maids standards and local office processes.
- Manage scheduling, payroll, team member compensation, and inventory.
- Maintain accurate financial records, collect payments, and ensure compliance with policies.
Team Management & Development
- Lead recruiting, hiring, onboarding, and training of team members.
- Provide coaching, motivation, and performance management to ensure employee success.
- Foster a positive, professional work culture that retains talent and drives results.
Customer & Community Engagement
- Deliver world-class customer service in all interactions (phone, email, text, face-to-face).
- Resolve customer concerns promptly and professionally.
- Build relationships in the community to increase awareness and referrals.
- Actively participate in sales and marketing initiatives to grow the customer base.
Business Growth & Strategy
- Partner with ownership to devise and execute local marketing strategies.
- Track KPIs, provide reporting, and recommend process improvements.
- Support long-term business growth through disciplined planning, execution, and follow-up.
Qualifications:
- Must be 21 years of age or older.
- High school diploma or GED required; college degree preferred.
- Minimum 2–3 years of experience in office management, operations, or customer service leadership (service industry experience a plus).
- Strong organizational, time management, and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency with CRM/scheduling software and basic office technology.
- Ability to multitask and manage competing priorities in a fast-paced environment.
- Must have a reliable vehicle, valid driver’s license, and insurance.
- Availability Monday–Friday, 7:30 am – 5:00 pm.
Compensation: $40,000.00 - $45,000.00 per year
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At Two Maids, we search for creative ways to make life better and brighter. We cultivate an uplifting company culture, where every idea is heard, and every employee feels cared for and supported. We nurture and encourage our team, and everyone’s role, regardless of their position, is to serve our customers. We build strong relationships and give back to our communities. Everything we do, from cleaning homes to mentoring each member of our workforce, is designed to empower people and enrich lives. This approach and our heart to serve is what separates us from every other home cleaning company in the industry.
(if you already have a resume on Indeed)
Or apply here.
MON-FRI schedule
(No weekends)
Flexible hours
Opportunity for upwards growth
(Into jobs of increased responsibility/pay)
Two Maids is The Company That Cares
Family atmosphere / Team environment